If this does not work, restart TouchCopy with your iTouch, iPhone or iPad still connected. Please try disconnecting and then connecting your device with TouchCopy running. Download iTunes for Windows 64 bit Download iTunes for Windows 32 bit Download iTunes for Mac Unlock device and Trust Computer This will usually resolve an AMDeviceConnect error in TouchCopy. If your iTunes version is from the Microsoft Store, we recommend uninstalling this version from your computer, and downloading iTunes directly from the Apple website instead (using the links below). You can download the latest version of iTunes on your PC or Mac, directly from the Apple website, via the link below to match your system. ITunes is required for TouchCopy to detect your iPhone, iPod Touch or iPad (except on Macs running macOS Catalina or higher). Download TouchCopy Update Get the latest version of iTunes You can check for updates in TouchCopy by going to Options > Updates within the software or visit the link below. Running the latest version of the software ensures that you have all the fixes and improvements that we have released. We are always working on improving TouchCopy, whether it be introducing new features, making improvements or fixes. If you are using a standard click-wheel iPod, such an iPod classic, iPod mini or a first to fifth generation iPod nano, please visit our other support article here providing help with TouchCopy detecting your click-wheel iPod. This article provides recommended steps for TouchCopy to find your iPhone, iPad, iPod Touch or another iPod without a click wheel. If you have tried the steps above and are still having issues, please check is your computer recognising your iPhone, iPad, or iPod? Once your computer has found your device, try using TouchCopy again.Update your iOS device and your computer.Disconnect and reconnect your device while TouchCopy is running.Tap "Trust" your computer on your device if you see a 'Trust this Computer' alert.Make sure it remains unlocked while TouchCopy attempts to detect your device. Turn on your device, unlock it and go to Home screen.If you receive an AMDeviceConnect or AMDeviceVailidatePairing error when attempting to connect your device with TouchCopy, follow the quick steps in our article below to resolve this issue. I am receiving an AMDevice connection error
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